1. Information we collect
Depending on how you use Deutschio, we may collect:
- Name, email address, and account identifiers
- Authentication and profile information
- Learning goals, level, preferences, and progress
- Lesson, practice, conversation, and assessment activity
- Support messages and feedback
- Device, browser, IP address, log, and diagnostic information
- Cookie and similar technology data
2. How we use information
- Create, secure, and manage your account
- Deliver and personalize learning experiences
- Track progress and provide recommendations
- Operate AI-assisted tutoring and feedback features
- Respond to support requests
- Improve reliability, safety, performance, and content
- Prevent fraud, abuse, and security incidents
- Comply with applicable legal obligations
3. AI-assisted features
Deutschio may process lesson inputs, practice responses, and conversation content to generate educational explanations, feedback, and recommendations. AI-generated content may contain mistakes and should be treated as learning assistance rather than professional advice.
4. Cookies and local storage
We may use cookies, browser storage, and similar technologies to maintain sessions, remember preferences, improve functionality, understand usage, and protect the service.
5. Service providers
We may use trusted providers for hosting, authentication, analytics, communications, AI processing, security, and payment processing where applicable.
6. Data retention
We retain information only for as long as reasonably necessary to provide the service, maintain security and records, resolve disputes, and meet legal requirements.
7. Data security
We use reasonable administrative, technical, and organizational safeguards to protect information. No internet transmission or storage system can be guaranteed to be completely secure.
8. Your choices and rights
Depending on your location, you may have rights to access, correct, export, restrict, object to processing of, or request deletion of personal information.
To submit a request, email help@deutschio.com.
9. Children's privacy
Deutschio is not intended for children below the minimum age permitted by applicable law without authorization from a parent or legal guardian.
10. Changes and contact
We may update this Privacy Policy as the service evolves. Questions and requests can be sent to help@deutschio.com.